There have been recent changes to the FlashFrame privacy to reflect our changes to become GDPR Compliant.

Privacy Policy

Last Updated: May 1, 2018

At FlashFrame, we value privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. This policy explains our privacy practices for FlashFrame LLC. and its related companies ("Company"), FlashFrame’s mobile application (the "App"), and our other services provided including our API. We'll refer to the Site, the App, the API, and our other services as the "Services." For all Global Users FlashFrame LLC located in Chicago, United States is the data controller. This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.


We get information about you in a range of ways.

Information You Give Us. We collect your‎ name, email address, username, password as well as other information you directly give via the Service.
If you are using the Service to as a consumer to download/purchase/receive images or content from our providers then we may collect your name, email, payment information and mailing address. All payment information is encrypted and handled through secure socket layers (SSL) by our payment provider, Stripe. This information is highly confidential and cannot be shared with anyone. Your mailing address may be shared with our shipping partner, Pwinty, to ensure that you receive your order in a timely manner. We may store this information for a period of time (up to 5 years) on our servers to ensure that we may refund any unwanted purchases.
If you have registered an account and are using the Service to provide content for customers including but not limited to Photos, Images and Video we collect certain information from you to provide you wil the best possible experience. We may collect your name, company, email address, username, password, relevant social media, google analytics code, and payment information. All payment information is encrypted and handled through secure socket layers (SSL) by our payment provider, Stripe. We may store this information for a period of time (up to 5 years since the close of your last activity) on our servers to ensure the best user experience for you. From time to time you may use the service to store and distribute third party data regarding your customers. We lay no claims to this information and by agreeing to the service you assume all responsibility or liability for actions you may take with this information.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from the Service.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Service, we log your computer operating system type, browser type, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Service.
Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience of the Service. This type of information is collected to make the Service more useful to you and to tailor the experience with us to meet your special interests and needs.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


We use your personal information as follows:
• We use your personal information to operate, maintain, and improve our sites, products, and services.
• We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
• We use your personal information to link or combine user information with other personal information.
• We use your personal information to provide and deliver products and services customers request.

• We will NOT use your personal information to scrape/crawl/or enable an automated bot to gather information from third-party sites and service.


We may share personal information as follows:

• We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share personal information for legal, protection, and safety purposes.
• We may share information to comply with laws.
• We may share information to respond to lawful requests and legal processes.
• We may share information to protect the rights and property of Flashframe LLC., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
• We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.


FlashFrame gives you the choice of providing, editing or removing certain information, as well as choices about how we contact you. You may change or correct your FlashFrame account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your name. You can also request the deletion of the personal information in your account.

Depending on your location, you may also have certain additional rights with respect to your information, such as: (i) data access and portability (including the right to obtain a copy of your personal data you provided to FlashFrame, via your settings); (ii) data correction (including the ability to update your personal data, in many cases via settings); (iii) data deletion (including the right to have FlashFrame delete your personal information, except information we are required to retain, by contacting us); and (iv) withdrawal of consent or objection to processing (including, in limited circumstances, the right to ask FlashFrame to stop processing your personal data, with some exceptions, by contacting us).

You may also control the receipt of certain types of communications from FlashFrame in your account settings. FlashFrame may send you messages about the Services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You may opt-out of newsletter and promotional emails by unsubscribing with the link provided in each email. You cannot opt-out of service-related messages for members as these contain information vitaly pertinent to the health of your account.

We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests. If you have chosen to connect your account to an external third-party application, such as Facebook, or an app developed using the API, you can change your settings and remove permission for the app by changing your account settings. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account. You can close your account through your personal settings page after logging into the site.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Service with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Service works for you.

CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may also contact us at our address:

Flashframe LLC
ATTN: FlashFrame
2506 N. Clark St.
Chicago, Illinois 60614

CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.